Quality pays for itself: With its 10 + 5 year* limited installation warranty, HI-MACS® offers the longest warranty of any Solid Surface manufacturer on the market.
Every HI-MACS ® product has a minimum warranty of 10 years but the length of the warranty can be simply extended to 15 years. Apply for this at www.himacs.eu and complete the relevant form.
This limited installed warranty covers all HI-MACS® products manufactured and/or marketed by LG Hausys Europe, unless indicated differently in the HI-MACS® documentation.
This warranty is applicable until superseded only on installations:
LG Hausys Europe’s obligation together with that of the HI-MACS® Quality Club members is limited solely to the repair or replacement of the products purchased, including reasonable and necessary labour charges when the claim is acceptable within the warranty terms. In case HI-MACS® is not in a position to repair or replace, depending on the case, a defective product, HI-MACS® commits to reimburse, within a reasonable time frame after the filing of the claim, the purchase price of the HI-MACS® material, as long as the customer returns to LG Hausys Europe or the assigned member of HI-MACS® Quality Club the defective material.
This warranty will not apply to damage caused in the following cases:
2. Failure to apply the HI-MACS® Use & Care guidelines including:
3. Colours and gloss finish of HI-MACS®:
Making a claim
To file a claim under this warranty, please contact the original supplier from whom you purchased your HI-MACS® Natural Acrylic Stone directly. A member of the HI-MACS® Quality Club will evaluate your claim and, if accepted, will devise a practical and satisfactory solution. HI-MACS® repairs or replacements under this warranty must be executed by a member of the HI-MACS® Quality Club. For any additional questions with regard to the present warranty, you can contact LG Hausys Europe by writing to the following address:
No other expressed or implied warranties of merchantability or fitness for a particular purpose are made by this warranty except for those expressly provided herein. Under no circumstances shall LG Hausys Europe be liable for any loss or damage arising from the purchase, use or inability to use this product, or for any special, indirect, incidental or consequential damage.
If you know what specification you require
then please complete the form below and
send us any drawings or a rough sketch to
assist us in our quotation to:
Free Site Survey
If you are not sure of the specification or
colour then please contact us for advice
and arrange for a free, no obligation on
site survey to help you with your project.
Telephone: 01977 558937
Lines available from:-
9.00am - 5.30pm Monday to Friday (excluding Public Holidays)